Shipping & Returns
Shipping Policy
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Free Shipping to the US. International orders please inquire to mailboxdock@gmail.com
We are pleased to offer free standard shipping on all orders placed through our website, mailboxdock.com, to destinations within the United States. No minimum purchase is required to qualify for free shipping.
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Shipping Timeframes
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Order Processing Time: Orders are typically processed within 1-3 business days of receipt. Processing includes order verification, quality checks, and packaging.
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Please note: Orders placed on weekends or holidays will be processed within 1-3 business days.
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Shipping Methods
All orders are shipped via carriers such as USPS, UPS, or FedEx, selected at our discretion based on your shipping address and package size.
Return & Refund Policy
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At Mailbox Dock, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you're not satisfied, we’re here to help.
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Returns
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30-Day Return Window – Unused kits can be returned within 30 days of delivery for a full refund.
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Condition Requirement – All original pieces must be included and in like-new condition.
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Return Shipping – Return shipping costs are the responsibility of the customer.
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Refunds
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Refunds will be processed within 10 business days of receiving and inspecting the returned item.
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Refunds will be issued to the original payment method.
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Need Help?
If you’re unsatisfied for any reason, please contact us – we’ll do our best to make it right!